Shipping & Returns

Standard shipping is free on U.S. orders with a merchandise subtotal of $75 or more. For orders under $75, the standard rate is shown at checkout before you pay. Express shipping is always paid and is never included in the free-shipping offer.

Orders are typically processed within two business days. You’ll receive a confirmation email with tracking once your order ships.

If something isn’t right, contact us within 30 days of delivery. Unopened items in their original packaging can be returned for a refund to the original payment method.

For hygiene reasons, opened Acne Patches and used Body Scrubbers can’t be resold, so we handle those case by case — reach out and we’ll make it right.

Some items are sold as pre-orders. We’ll email the confirmed shipping date before fulfillment — we don’t publish a date until it’s confirmed.

Pre-order and in-stock items may ship together unless otherwise stated. Tracking is emailed when your order ships, and you can contact support any time before fulfillment to change or cancel a pre-order.

If your order arrives damaged or you received the wrong item, email us with your order number and a photo and we’ll send a replacement.